Refund & Return Policy
Refund & Return Policy for Nammakkadai
Last Updated: [01/06/2025]
1. Eligibility for Returns
You may request a return within on time of delivery if:
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The product is damaged/defective.
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Wrong item was delivered.
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Package is tampered with.
Non-Returnable Items: Perishable groceries, opened personal care products.
2. Return Process
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Contact us at support@nammakkadai.com within 48 hours of delivery.
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Provide order details + images of the issue.
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We will arrange a pickup (if applicable).
3. Refund Methods
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Prepaid Orders: Refund to the original payment method (within 5-7 business days).
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COD Orders: Bank transfer/NEFT.
4. No Refund Cases
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If the customer changes their mind.
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If the product is used/opened (unless defective).
5. Contact Us
For return requests:
Email: support@nammakkadai.com
Phone: +91 8637695214